Terms of Service

1. Agreement to Terms

By accessing Tru8, you agree to these Terms of Service. If you disagree, do not use our services.

2. Service Description

BETA STATUS: Tru8 is currently in public beta. Features, pricing, and availability may change as we continue development. By using our service during beta, you acknowledge that results may vary and help us improve the platform.

Tru8 provides AI-powered fact-checking services to verify claims using publicly available sources. Our service:

• Analyzes text, URLs, images, and videos for factual claims
• Searches credible sources for supporting or contradicting evidence
• Provides dated citations and confidence scores
• Provides verification results with source citations

3. User Accounts

3.1 Account Creation

• You must be 13+ years old
• Provide accurate email and authentication details
• Maintain account security (strong password, 2FA recommended)

3.2 Account Responsibilities

• You are responsible for all activity under your account
• Notify us immediately of unauthorized access
• Do not share login credentials

4. Subscription Plans

4.1 Free Plan

• 3 free fact-checks upon signup
• Basic verification features
• Standard support

4.2 Professional Plan (£7/month)

• 40 fact-checks per month
• URL verification
• Comprehensive source citations
• Export to PDF/JSON/CSV
• Priority support

4.3 Billing

• Monthly subscriptions auto-renew until cancelled
• Payment processed via Stripe
• Prices in GBP, inclusive of VAT where applicable
• Unused credits do not roll over

5. Acceptable Use Policy

5.1 Permitted Use

• Verify factual claims for personal or professional use
• Research and journalism
• Educational purposes

5.2 Prohibited Activities

• Submitting illegal, defamatory, or harmful content
• Attempting to reverse-engineer or bypass our systems
• Automated abuse or scraping
• Reselling or redistributing our services
• Violating others' intellectual property rights

6. Service Limitations & Disclaimers

6.1 AI Limitations

IMPORTANT: Tru8 uses AI and automated systems which may:

• Produce inaccurate or incomplete results
• Miss relevant sources or evidence
• Misinterpret context or nuance

Always verify critical information through independent research.

6.2 No Warranty

Services provided "AS IS" without warranties of:

• Accuracy or completeness
• Fitness for particular purpose
• Uninterrupted availability

6.3 Source Credibility Scoring

Tru8 assigns credibility scores to sources based on:

• Independent media research and academic studies
• Fact-checking track records (IFCN signatory assessments)
• Journalistic standards and editorial processes

These scores:

• Reflect general reliability patterns, not quality of individual articles
• Are used to weight evidence, not to exclude sources entirely
• Do not constitute Tru8's endorsement or criticism of any publication
• May differ from other rating systems or personal assessments

Source ratings are editorial judgments informed by third-party research and are subject to periodic review and update.

7. Intellectual Property

7.1 Our IP

• Tru8 platform, code, design, and branding remain our property
• AI models and algorithms are proprietary

7.2 Your Content

• You retain ownership of content you submit
• You grant us license to process content for fact-checking
• We may use anonymized data to improve our services

7.3 Fact-Check Results

• You may use results for personal/professional purposes
• Attribute Tru8 when sharing results publicly

8. Liability Limitations

To the maximum extent permitted by law:

• We are not liable for decisions made based on our results
• Total liability limited to fees paid in past 12 months
• No liability for indirect, consequential, or punitive damages

9. Indemnification

You agree to indemnify Tru8 from claims arising from:

• Your use of the service
• Violation of these terms
• Content you submit

10. Termination

10.1 By You

• Cancel subscription anytime in Settings
• Delete account in Settings → Account
• No refunds for partial months (see Refund Policy)

10.2 By Us

We may suspend or terminate accounts for:

• Violation of these terms
• Fraudulent payment activity
• Abuse of service

11. Dispute Resolution

11.1 Governing Law

These terms are governed by the laws of England and Wales

11.2 Jurisdiction

Disputes will be resolved in the courts of England and Wales

11.3 EU Consumer Rights

EU users retain statutory consumer protection rights

12. Changes to Terms

We may update these terms with 30 days notice via email. Continued use constitutes acceptance.

13. Contact

Company: Tru8 Ltd
Email: hello@trueight.com