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Contact Us
We're here to help. Contact us for any inquiry related to your account, privacy, billing, or general questions.
Get in Touch
For all inquiries including general support, privacy/GDPR requests, billing issues, refunds, and feedback:
hello@trueight.comGeneral Inquiries: 24-48 hours
GDPR Requests: Within 30 days
Business Information
Location: London, UK
Company: Tru8 Ltd
Office Hours
Our support team operates Monday-Friday, 9:00 AM - 5:00 PM GMT (UK time).
Urgent privacy requests are monitored outside business hours.
Complaints Escalation
If you're not satisfied with our response:
- Reply to the original support email requesting escalation
- Your case will be reviewed by a senior team member
- You'll receive a response within 7 business days
Have questions about this policy?
Contact Us