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01Support
Contact Us
We're here to help. Contact us for any enquiry related to your account, privacy, billing, or general questions.
Get in Touch
For all enquiries including general support, privacy/GDPR requests, billing issues, refunds, and feedback:
hello@trueight.comGeneral Enquiries: 24-48 hours
GDPR Requests: Within 30 days
Business Information
Location: London, UK
Company: Tru8 Ltd
Office Hours
Our support team operates Monday-Friday, 9:00 AM - 5:00 PM GMT (UK time).
Urgent privacy requests are monitored outside business hours.
Complaints Escalation
If you're not satisfied with our response:
- Reply to the original support email requesting escalation
- Your case will be reviewed by a senior team member
- You'll receive a response within 7 business days